Hotel App - How Can Hotel Guests Get More Control?
A hotel app is an app, which is specifically developed for use on a mobile phone - most commonly a smart phone or a tablet device. A hotel can decide what services to offer within its mobile app, and customers can now use this app to interact with those services through their smartphones. Hotel apps are a great way for hotels to make their presence known and establish contact with their clients. They are also a great way for customers to stay informed of current events and activities in and around the hotel. Many guests find that a hotel's app provides them with a wealth of information about their hotel, such as maps, current business hours, reservations, and even recommendations from previous customers. This information can be helpful in planning a trip, as well as in managing one's budget. However, one issue that often occurs when people are using a hotel's mobile app is that they become frustrated with the lack of control. A typical situation that this leads to is that...